[Troubleshooting] System crash with blue screen (BSOD Error Code: VIDEO_TDR_FAILURE) after getting optional update Intel graphics driver 32.0.101.6737 from Windows Update
LastUpdate : Mon, 16 Jun 2025
Answer
Please refer to the steps in the attachment to update the BIOS to version E14L1IMS.70D to resolve the system issue caused by the optional update.
[BIOS & EC Update Quick Guide]: https://download-2.msi.com/archive/mnu_exe/nb/General-Version-BIOS-EC-Update-Quick-Guide-EN.pdf
Reference
Models
- Commercial 14 H A13MG
- Modern 14 H - D13M
- Modern 14 H D13MG
- Commercial 14 H - A13MG
- Commercial 14 H A13MG vPro