[Troubleshooting] System hangs on MSI logo and power off during booting process
LastUpdate : Thu, 27 Apr 2017
Answer
This issue is affected by improper system shutdown after Window Update. Please access the [Windows Recovery Environment] (Windows RE) to turn off the notebook correctly. After successfully boot into Windows, please update latest IRST driver to prevent this issue happening again.
Reference
Models
- GE72 2QE Apache Pro
- GT70 Dominator Pro Dragon Edition
- GT80 2QE Titan SLI
- GS60 2PC Ghost 3K Edition
- GT60 2PC Dominator 3K Edition
- PX60 2QD
- PE60 2QE
- GE62 2QD Apache Pro
- WS60 2OJ 4K Edition
- GS60 2QE Ghost Pro
- GT60 2OC 3K IPS Edition
- GT70 2OC
- GT70 Dominator Dragon Edition
- GT60 2QD Dominator
- GT72 Dominator Pro Dragon Edition
- PE60 2QD
- WT70-2OL
- GT70 2OD
- GE72 2QF Apache Pro
- GT70 2PC Dominator
- GE72 2QD Apache Pro
- GS60 2PE Ghost Pro
- GT72 2PC Dominator
- GS60 2QC Ghost
- GT60 2OD 3K IPS Edition
- GT60 2PE Dominator 3K Edition
- WT72 2OM
- GS70 2QE Stealth Pro
- GS60 2PE Ghost Pro 3K Edition
- GS60 2QE Ghost Pro 3K Gold Edition
- GE62 2QD Apache
- GS70 2QD Stealth
- GT60 2OC
- GS60 2QE Ghost Pro 4K
- GS70 2QC Stealth
- GT60 2QD Dominator 3K Edition
- GS60 2QD Ghost
- GT80 2QD Titan SLI
- WT60-2OJ
- GE62 2QC Apache
- GE62 2QE Apache
- GS70 2QE Stealth Pro Silver Edition
- GT70 Dragon Edition 2
- GE62 2QL Apache
- GT72 2QE Dominator Pro
- GT72 2QD Dominator G
- GT72 2QE Dominator Pro G
- WT70-2OK
- GE72 2QL Apache
- GS60 2PE Ghost Pro 3K Gold Edition
- GS60 2QE Ghost Pro 3K
- GT60 2PE Dominator Pro
- GT60-2OK Workstation 3K IPS Edition
- PE70 2QD
- WS60 2OJ
- WT72 2OL
- WT72 2OK
- GE72 2QC Apache
- PE70 2QE
- WT60-2OK 3K IPS Edition
- GS60 2PL Ghost
- GT60 2QD Dominator 4K Edition
- GT70 2PE Dominator Pro
- WT60 2OK 4K Edition
- GT60-2OJ Workstation
- GT80 2QC Titan SLI
- GE62 2QE Apache Pro
- GE62 2QF Apache Pro
- GS60 2PC Ghost Gold Edition
- GT70 2QD Dominator
- GT70 Dragon Edition 2 Extreme
- GT72 2PE Dominator Pro
- GT72 2QD Dominator
- GT72 Dominator Dragon Edition
- GE72 2QD Apache
- GE72 2QE Apache
- GS70 2QE Stealth Pro Red Edition
- GT60 2PC Dominator
- GT70-2OK Workstation
- GT70-2OL Workstation
- WS60 2OJ 3K IPS Edition
- GS30 2M Shadow
- GT60 2QE Dominator Pro 4K Edition
- GS60 2PC Ghost
- GS60 2PM
- GT60 2OD