[Troubleshooting] Display colors washed out after a graphics driver update
Answer
MSI True Color's display color calibration profiles work based on graphics drivers on the Windows system to provide accurate color calibration results.
Users who prefer having the latest generic driver update manually or Microsoft pushing the automatic driver update via Windows Update sometimes break the link between the graphics driver and the calibration profile, causing the abnormal display color wash-out.
If color washed-out shows on the screen after a graphics driver update (e.g. Intel VGA driver version 30.0.101.1692 or newer), follow the steps to solve the problem.
1. Download the latest Intel, NVIDIA graphics drivers, and True Color from the MSI Website.
*Note: Disconnect the network till the following steps are complete.
2. Refer to the below graphics drivers' clean installation guidance to install the Intel and NVIDIA graphics drivers downloaded from the MSI website.
[How To] Intel graphics driver Clean Install/Update
[How To] NVIDIA graphics driver Clean Install/Update
3. Follow the instruction to install the MSI True Color version 4.8.12.0 or newer.
Picture A. Abnormal display color washed out
Picture B. Normal display color