Optical Disc Drive
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Optical Disc Drive
USB Type C
Windows 10 Upgrade
Dragon Gaming Center
KLM (Keyboard LED Manager)
MSI Remind Manager
MSI Social Media Collection
One Touch Install
Sound Blaster Cinema (SBC/SBC2)
SteelSeries Engine 2 (SSE 2)
SteelSeries Engine 3 (SSE 3)
Notebook - When connecting my MSI laptop to my TV via HDMI, I get video but no sound?
Please make sure your drivers are installed properly and the correct audio source is selected.
To set-up audio source manually, please follow the steps provided:
1. Right click the speaker icon(can ...
Notebook - How can I restore/recover my MSI laptop back to the default factory settings?
Please backup all information prior to running F3 recovery. All data will be lost during this process.
This process will only work on newer laptop models. If your laptop does n...
Notebook - How can I use the fingerprint scanner on my S6000-027US (16D3)?
To use the fingerprint scanner, you will first need to configure it using the DigitalPersona software.
1. Launch the DigitalPersona program. Click the icon on the top right of your desktop. (You can ...
Notebook - How do I enable Wifi on my MSI laptop?
Notebook - I have issues writing to my 32GB SDHC card on my GT680/GT683?
If you cannot write files to your 32GB SD card, your driver might be out of date. Please download the latest driver to resolve the issue.
Download here. ...
Notebook - The DVD drive eject button does't work in Windows, but it works in DOS with my X620 (MS-16D2) or P600 (MS-16D3)?
Please make sure you have the System Control Manager(SCM) utility installed. You can download the latest versions of the SCM utility from the websites below.
Notebook - Where can I find a disassembly guide for my MSI notebook/tablet?
Please note: MSI is not responsible for any damage caused by using these guides. Do not attempt to open or modify your system if you do not know what you are doing. If any physical damage is caused, y...
Notebook - How come the processor on my U210/U230 only operates at 800MHz not 1600MHz during full load when on battery mode?
Thanks to AMD PowerNow technology which allows the system to preserve battery life to prolong user experience, this technology locks the processor speed to 800MHz.
To disable this feature, enter th...
Notebook - I cannot boot when I plug in a USB drive in my GT660/GX660 (16F1)?
This is caused by the system attempting to boot from the USB drive. You can manually select the OS drive by pressing "F11" during bootup.
Also, you can flash the latest BIOS to fix the issue.
Notebook - How to switch graphics to DGPU or IGPU on my GE600/GE700/CX620/X420/X620?
[Windows 10] How can I upgrade my Windows to Window 10?
Please refer to the attachment file for the upgrade guide....
[Windows 10] Why can’t I use the F3 recovery to restore the system after upgrading to Windows 10?
That is because the structure of the system partitions is different in Windows 10.
Please refer to the following options if you like to return to your original system:
1. If you have created the ...
[Windows 10] What can I do if some devices can't work properly or there are still some unknown devices shown in the device manager after upgrading to Windows 10?
Please refer to the attached PDF file for troubleshooting....
[Windows 10] Why can't MSI Battery calibration work after upgrading to Windows 10?
Please uninstall the original version of MSI Battery Calibration AP first, and install the latest version which is compatible in Windows 10.
You can download Battery calibration v1.0.1505.2901 for...
[Windows 10] How to use Windows 10 recovery function?
Please refer to the attached PDF file....
Nvidia driver version "347.xx" can't set laptop panel refresh rate to 75 Hz.
Please use Nvidia Geforce Experience to auto update latest Nvidia driver or directly download the latest version from Nvidia website. After driver update, you can set 75 Hz....
[Windows 10] Why can’t I adjust Nahimic settings after upgrading to Windows 10?
Please refer to the following steps to solve this issue.
1. Uninstall the original version of Nahimic and audio driver.
2. Find the latest version of Nahimic and audio driver which are compatibl...
[Windows 10] Why can’t the touch pad be turned on or off by pressing [Fn] + [F3]?
The function is not working after Windows 10 automatically overrides the MSI touchpad driver via Windows Update.
To solve the problem, you can refer to the FAQ to uninstall and hide the driver upd...
[Windows 10] Airplane mode OSD (on screen display) doesn’t show up when I press [Fn] + [F10].
This is a known issue for Windows 10 and will be fixed by Windows Update in the near future. At present, you can find out the status by checking network icon in the lower right corner of taskbar....
[Windows 10] Why can’t the USB device eject correctly?
This is a known issue for Windows 10 and will be fixed by Windows Update in the near future.
Before that, please try to do it twice (eject your USB device)....