MSI IPC's MS-9A95 Wins Best Choice Awards in COMPUTEX 2019
Lastest Updated: Tue, 21 May 2019
"MSI always knows that the future of PC industry is unlimited, and that the demands for hardware from creators are no longer just the hardware specification. Now, what is important for a product is whether it can help them to focus on winning or creating without worrying about any other issues. We are pleasant and humble that MS-9A95 AIoT Edge Computing - CrucialForce Cloud PBX & CrucialForce Contact Center Solution wins Best Choice-Category Award in COMPUTEX 2019.
Category Award: MS-9A95 AIoT Edge Computing - CrucialForce Cloud PBX & CrucialForce Contact Center Solution
MSI IPC's Edge Computer MS-9A95, slim and fanless design, high performance with low power consumption provide a high cost-performance, carryover Cloud PBX and Call Center CRM system, giving out the total solution based on the Edge Computing technology. Comparing with Centralized Cloud Computing structure, Edge Computing with high scalability allows horizontal expansion, upgrade as you need and lower telephony coat. About the response time, it minimized the latency of data collection as the Edge Computing operates the calculation independently and synchronize the information at the off-peak time, which support an instant global backup and data collection without a worry.
Cost & time benefit：All in one system design(CTI, CRM, Soft Switch integrated & ease of maintenance)
Customer behavior tracking to increase customer repurchase intention
Real time exception management
Problem count and classify, quickly response product problems
Human resource management：in-time adjustment, shift arrangement, cross-region backup
Multi channel input integrated in one processing page
Multiple communication channel：Call, Line chat & WeChat