When pressing the power button to power up the computer, the fan and LED indicators perform normally, but nothing gets displayed on monitor at all, please follow the instructions below to troubleshoot:
- Check CPU compatibility
- Check CPU power connector is in position
- Perform a POST test
- Reset BIOS
- Check EZ Debug LED indicator
Check CPU compatibility
To check if your CPU is compatible with the motherboard, please refer to the compatibility report on MSI.com
Type in your model on the top right corner’s search bar of MSI official website, hit [Enter] to find the matching result.
Select [Compatibility] down below the model name
Select [CPU] tab to find the compatible CPU models.
If your CPU is not listed on the compatibility report, that means it has not passed MSI’s recommended requirements, we suggest to use the compatible CPU models to receive the best experience.
Check CPU power connector is in position
If your CPU is compatible, please make sure the CPU power connector has been well attached.
Perform a POST test
Remain the motherboard with CPU, CPU radiator fan and a single RAM memory (installing on the second RAM’s DIMM slots up by the CPU socket)
Remove all the external peripherals such as USB devices, USB flash drive, Hard drives and PCI-e cards
Try booting the computer; if it can be powered on normally, then the problem may come from other peripherals. Please add the peripherals one at a time to reconnect each device until you determine which device or cable is causing the issue
If the problem still persists, please continue the troubleshooting process below
Disconnect the main AC power by either shutting off the power button on the back of your power supply or simply pulling out the power cable.
Clear the BIOS data by moving JBAT1 from its original 1-2 position to 2-3 position after discharge the computer
You can also remove the CMOS battery for about five minutes from your motherboard.
Check EZ Debug LED indicator
EZ Debug LED is located on the side of 24pin ATX power connector. These LED indicator lights show the status of the key components during the boot process. When the error occurs, the corresponding LED stays lit until the problem is solved.
CPU-LED lit on: please reinstall the CPU and check if there is bending CPU pins or other abnormal on the CPU and CPU socket.
DRAM-LED lit on: The RAM or CPU is not detected or fail or be incompatible with the motherboard.
VGA-LED lit on: the graphics card or the CPU with integrated graphics is not detected or fail
BOOT-LED lit on: Indicates the booting device is not detected or fail
Note: For the Intel platform, please check your external monitor, cables or graphics card, if you have a spare one, try cross-testing with them to confirm the issue.