If the battery charging indicator on your MSI laptop is flashing orange-red while charging, this may indicate a potential battery issue. Please refer to the following steps for troubleshooting:
Battery Calibration Using MSI Center
1. Open MSI Center and select the "Feature Sets" option. Download and install the "System Diagnosis" module, then open it.
2. This module allows you to check battery health, choose battery charging modes, and perform battery calibration.
3. Start the "Battery Calibration" by clicking "Start."
Note: Battery calibration may take a long time, possibly several hours. It is recommended not to use the laptop during calibration to avoid interference with the process.
EC Reset
Please refer to [Notebook] How to Reset Embedded Controller (EC reset) to reset the EC of the device and then confirm whether the problem is resolved.
Update BIOS
If the above methods do not resolve your issue, please refer to [Notebook] How to update BIOS? to update your BIOS to the latest version. After updating the BIOS, check if the problem is resolved.
If you have tried the above troubleshooting methods and still cannot resolve the issue, please reach out to the MSI customer service center for further assistance.
Reference Information and Related Articles
[Notebook] How to Reset Embedded Controller (EC reset)
[Notebook] How to update BIOS?