[Graphics Card] Explanation of Customer-Induced Damage

MSI offers limited technical support and repair services during the product warranty period. In cases of damage caused by improper use, MSI may offer an additional repair estimate or may void the warranty for the product.

For more warranty-related information, please refer to the product support page or contact MSI Customer Service Center for further assistance.

Graphics Card Customer-Induced Damage Assessment Criteria

Note: The following are common examples of customer-induced damage. Actual assessment will be made by the service center.


Foreign Objects/Oxidation on PCB

Presence of foreign objects on the PCB

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PCB oxidation

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Mechanical Damage

Deformed backplate

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Broken fan blades

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PCB Damage

Cracked PCB

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Impact damage to PCB components

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Reference Information and Related Articles

MSI Warranty Policy

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