How to send my product for repair service?

Currently, only some regions (Taiwan, EU regions, NA regions) are available for applying the online RMA service. If your regions are not included in the list, please contact us:
Online RMA Procedure:
- To begin the process of applying online RMA Procedure, please select your product line on the Support Page.
- Please find the Online RMA Request Icon.
- You’ll be direct to our End User RMA Request Form. Please read the instructions carefully and fill out the required information.
- After filling out the form, please allow 2 working days to process your RMA request, and you will be emailed your RMA number and shipping instructions. (Exception: Holiday seasons may cause processing delays)
- If you are still experiencing problems please contact our customer support team.